@inproceedings{eluna850,
           month = {May},
       booktitle = {ELUNA 2012},
           title = {User Testing of Primo at Tulane},
            year = {2012},
        abstract = {Tulane University implemented the Primo web-scale discovery system for the Fall 2011 semester. Part of the implementation strategy was to evaluate the system's usability and patron satisfaction. To accomplish these goals, a user assessment committee was formed. This committee developed, implemented and analyzed a both a usability test and online survey. 20 patrons participated in our usability testing, and over 200 responded to our survey. Wonder what they said? Let us tell you!},
          author = {Comeaux, Dave and Montgomery, Kate},
             url = {https://beta-documents.el-una.org/id/eprint/850/}
}