?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Alison&rft.aulast=Hitchens&rft.au=Hitchens%2C+Alison&rft.title=Primo+Reporting%3A+using+3rd+party+software+to+create+Primo+reports+and+analyze+Primo+statistics&rft.date=9+May+2012&rft.genre=proceeding