?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Jane&rft.aulast=Aitkens&rft.au=Aitkens%2C+Jane&rft.title=Why+go+to+the+library%3F+Office+delivery+and+Aleph+requests+(%232)&rft.date=3+May+2013&rft.genre=proceeding